Privacy Policy

7dgame Privacy Policy — Our Firm Commitment to Protecting Your Data

This document clearly explains how we collect your personal information, where we store it, and why we use it.

Last updated: January 2026

For Data Protection Our core commitment

Every piece of your information is handled with the utmost care at 7dgame.

Encrypted storage

All your data is protected by SSL/TLS encryption. No third party can directly access your information.

Your Data Is Never Sold

7dgame never sells your personal information to marketers or third parties. Your data is used solely to serve you.

Minimal Data Collection

Only the information necessary to provide our services is collected. No unnecessary data is ever requested.

Right to Erasure

You may request deletion of your account at any time. Absent any legal obligation, your data will be removed as quickly as possible.

Cookie controls

You will always be fully informed about what types of cookies are being collected. Options are available to opt out of non-essential cookies.

Transparent Policy

Our privacy policy is written in plain, accessible language. You will be notified in advance of any changes.

This Privacy Policy applies to all 7dgame services, websites, and mobile platforms. By using the platform, you are deemed to have accepted this policy.

1. Introduction & Purpose

7dgame is a trusted online gaming platform in Bangladesh. We believe your personal data belongs to you. That's why protecting your information — from the moment you register through every transaction — is our top priority.

This Privacy Policy explains what types of data are collected, why they are collected, where they are stored, and how they are used. It also clearly sets out your rights and how you can control your information.

7dgame operates in accordance with international data protection standards. Our goal isn't just compliance — it's earning your genuine trust.

2. What Information We Collect

7dgame collects different types of information for different reasons. Here's a full breakdown:

Data Type Example When it is collected
Identity Information Name, date of birth, address For registration & KYC verification
Contact Information Email address, mobile number For registration & support
Payment Information Mobile banking number, bank details For deposits and withdrawals
Technical Information IP address, device information, browser On every visit
Gaming data Bet history, wins/losses, preferred games In gaming activity

The above information is collected directly from you or gathered automatically while you use the platform. We never ask for excessive or unnecessary data.

3. How Your Information Is Used

7dgame uses your information for the following purposes:

  • Account management: For registration, login, and KYC verification.
  • Payment processing: To process deposits and withdrawals securely.
  • Customer support: To address your complaints and respond to your inquiries.
  • Security assurance: To prevent fraud and protect your account.
  • Legal compliance: To meet regulatory requirements.
  • Personalized experience: To recommend games and offers tailored to your preferences.
  • Platform improvement: To identify which features are working and where issues may exist.

7dgame never sells or rents your personal data to third parties for advertising purposes.

4. How Long Your Information Is Retained

7dgame retains your data only for as long as necessary. Our general policy is:

  • Data for active accounts is retained for as long as the account remains active.
  • Upon account closure, most data is retained for up to 5 years for legal compliance purposes.
  • Payment records are retained in accordance with regulatory guidelines.
  • Logs and technical data are generally deleted after 1-2 years.

Absent any legal obligation, your data can be deleted upon your request.

To close your account or delete your data, contact us at [email protected].

5. Who Your Information Is Shared With

7dgame may share information with third parties only in limited circumstances:

  • Payment processors: Minimal data is shared with payment partners solely to process transactions.
  • Legal authorities: We are required to disclose data when a valid court order or regulatory directive is received.
  • Technology partners: Server and security service providers — bound by strict confidentiality agreements.
  • Game providers: Data required to verify game fairness — excluding personally identifiable information.

Outside of the exceptions above, 7dgame does not share your data with any third party. All third parties are required to comply with our privacy standards.

6. Cookies & Tracking Technologies

7dgame uses cookies on its website. Cookies are small files stored in your browser. We use the following types of cookies:

  • Essential cookies: For login sessions and security — the site will not function without these.
  • Functional cookies: To remember your preferences, such as language and theme settings.
  • Analytics cookies: Understanding user behavior to improve the platform.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.

7. Your Information Rights

Every 7dgame member has the following rights regarding their personal data:

Right to Access Information

You may submit a request to find out what information we hold about you.

Right to Rectification

Contact the support team to correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless a legal obligation requires us to retain it.

Data Portability

You may request a copy of your data in a machine-readable format.

Right to Restrict Processing

You may request that processing of your data be temporarily restricted for specific reasons.

Right to lodge a complaint

If you believe a data protection breach has occurred, you may report it to 7dgame or the relevant authority.

8. Privacy of Minors

7dgame strictly prohibits registration by anyone under 18. We do not knowingly collect or store data from minors.

If a minor has registered by mistake and this comes to our attention — or is reported by a guardian — the account will be immediately suspended and all collected data will be deleted.

If a parent or guardian suspects their child is using 7dgame, please contact our support team immediately.

9. Third-Party Links & Services

The 7dgame platform may occasionally include content from third-party game providers. These third parties have their own privacy policies, which may differ from 7dgame's.

7dgame is not responsible for the privacy practices of third parties. You should read their privacy policies before using any third-party services.

10. Security Measures

7dgame follows industry-leading standards to keep your data secure. Our security measures include:

  • SSL/TLS 256-bit encryption — all communications are fully secured.
  • Two-factor authentication (2FA) — an additional layer of security.
  • Regular third-party security audits.
  • Real-time fraud detection system.
  • Restricted access — only authorized personnel can access data on a need-to-know basis.
  • Stored in secure data centers.

In the event of a security breach, affected members will be notified as quickly as possible and appropriate action will be taken.

11. Privacy Policy Updates

7dgame may update this Privacy Policy from time to time. When significant changes are made:

  • A notice will be posted on the website.
  • Registered members will be notified by email.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

12. Contact & Complaints

For any privacy-related questions or concerns, please get in touch with us. Our dedicated privacy team aims to respond within 72 hours.

Privacy contact: [email protected]

You can also reach us directly through 7dgame's live chat support — available 24 hours a day.

Regarding privacy Frequently Asked Questions

No, 7dgame never sells your personal information to third parties. Your data is used solely to provide services, ensure security, and meet legal compliance requirements.

Yes, 7dgame uses SSL/TLS 256-bit encryption. Your payment information is not stored directly on our servers — it is handled through certified payment processors. Regular third-party security audits are also conducted.

Some information can be updated directly in your account settings. For major changes or to request a copy of your data, contact the 7dgame support team. If KYC is complete, you can generally expect a response within 72 hours.

Even after account closure, some data may be retained for legal reasons — typically for up to 5 years. Once those legal obligations are met, all data is permanently deleted. To request deletion of specific data, contact [email protected].

Join a Trusted Platform

Your data is fully secure at 7dgame. With a transparent privacy policy, strong encryption, and personalized service, 7dgame is a gaming partner you can rely on.

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